Frequently Asked Questions
Everything you need to know about your Orbital Cloth experience.
What is the standard shipping timeframe for orders?
We process all orders within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.
How do I initiate a return or exchange?
We offer a 30-day return policy for all unworn and unwashed items. Simply visit our returns portal with your order number and email address to generate a prepaid shipping label.
How do I ensure I am ordering the correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own for the perfect fit.
What sustainable practices does Orbital Cloth follow?
We are committed to ethical fashion. Our garments are produced in certified fair-trade facilities using organic cotton, recycled polyesters, and eco-friendly dyes to minimize our carbon footprint.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like PayPal, Apple Pay, and Google Pay. We also offer interest-free installments through Klarna and Afterpay.
How should I care for my Orbital Cloth garments?
To maintain the longevity of your clothing, we recommend machine washing cold with like colors and hanging to dry. Detailed care instructions are also printed on the internal wash tag of every item.